The Personal Data Protection Act ("LPDP") and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, "RGPD") ensure the protection of individuals concerning the processing of personal data and the free movement of such data.

The current Privacy Policy may be revised and updated, is subject to disclosure on our site.


Who is responsible for processing your data?

Tools Pro Store GLOBAL SOLUTIONS, LDA, based in Aveiro, Rua Carlos Aleluia, nº 4 - loja 3, 3810-077 Aveiro, Portugal, legal entity nº51466986, is responsible for the treatment and protection of your personal data, acting under the national and community legislation in force and applicable.


What data do we use and for what purposes?

In legal terms, "personal data" is taken to mean all information concerning a single person, regardless of its nature or medium, thus including sound and image.
The data processed by Tools Pro Store are data provided by the customer at and relate to name, address, postcode, city, telephone, country, e-mail, and taxpayer.
The data collected by us is related to the identification of the client, with the purpose of better tracing its profile, ensuring the best possible follow-up and service. Therefore, the data collection is only for the following purposes:


Order Processing

Complaint management

Statistical analysis activities

Customer support and/or technical support

Direct Marketing (if you have consented to the terms)

Prevention and fight against fraud

Request for satisfaction surveys

Compliance with tax obligations

Management and participation in contests, events, and campaigns


The processing of data associated with Marketing purposes will be carried out, following the preferences and consent expressed by the customer, which must be prior, free, informed, specific and unequivocal. At any time, you may declare in writing your opposition to the processing of data for marketing purposes.


How long do we keep your personal data?

Depending on the purpose for which they are used, as well as their legal grounds, under the principles of necessity and minimization of retention time, personal data are stored for different periods. In general, Tools Pro Store keeps transaction data for 10 years, which is the term defined by law.

To whom do we pass on your personal data?

Whenever necessary, Tools Pro Store may have to pass on your personal data to third parties, in particular to partner companies in the transportation of goods - only and exclusively so that the order reaches you. Your personal data may also be transmitted in accordance with the law, to state entities, such as the Tax Authority.

What are your rights, and how can you exercise them?

Tools Pro Store guarantees the following rights to the owner of personal data: right of access to information; right of rectification; right of erasure; right to portability; right to object; right to limitation of processing; and right not to be subject to automated individual decisions.
All data subjects have the right to lodge complaints directly with the National Data Protection Commission (CNPD).

Do you have an obligation to provide your personal data?

There is no obligation to provide your personal data, however, for your online purchase to be successful, and legally, your personal data such as name, address, tax number, and contacts are required.


Cookies - what are they and what are they for?

Cookies are files that, when downloaded on the user's equipment, store and retrieve information about the customer's browsing habits, not including, as such, his personal data. They are intended to improve customer interaction with the website, making the sites faster by storing information that will improve the online experience of the consumer.
Tools Pro Store uses different types of cookies, including own, third party, session, persistent, analysis, advertising, and behavioural advertising.

Own Cookies

They are sent to the computer from a domain or computer run by us.

Third-Party Cookies

They are sent to your computer from a computer or domain that is not operated by us, but by another entity that handles the data obtained through cookies.

Session Cookies

They expire at the close of your session on our website.

Persistent Cookies

They are a type of cookie that is stored on your computer for a period of time that can vary from a few minutes to several years.

Analysis Cookies

They can be handled by us, or by third parties, allowing us to quantify the number of visits and the use that users make to our website, to measure and statistically analyze consumer use - helping to solve and detect gaps in the website.

Advertising Cookies

Cookies are responsible for measuring the number of times the consumer sees ads. They allow managing more effectively the offer of advertising spaces on the site.

Behavioural Advertising Cookies

By observing your browsing habits, these cookies allow you to draw up a specific profile, showing the user advertising best suited to their preferences.

Renew and delete cookies

You can control most cookies through their settings. However, please note that not accepting cookies may affect your experience on the site. If you would like more information about cookies, how they can be managed and deleted, you can go to If you do not want your visits to websites to be detected by Google Analytics, you can access